this post was submitted on 29 Oct 2024
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Hopefully the clients get much better. I convinced a few friends to get on Matrix last year... and... boy... it was a terrible experience. Everyone ended up going back to Discord and they probably won't trust another recommendation from me.
I've been very mindful not to recommend Matrix until the clients and protocol become much more stable. When you're recommending platforms to average users you really need to jump in and try it yourself. If too many problems come up just don't recommend. Or alternatively do recommend if you want them to leave you alone :3
UX is very difficult, unfortunately, especially for open-source projects where the contributors are usually programmers and not so much UX/product managers.
Look at the telegram client, which is open source and has the best UX for a messenger I know