this post was submitted on 21 Oct 2024
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[โ€“] [email protected] 8 points 16 hours ago* (last edited 16 hours ago) (1 children)

It was probably incompetence more than malice but T-Mobile customer service incorrectly told me multiple times that I was not allowed to pay off my phone balance early to unlock it. I'm on US Mobile now and I'll never go back to postpaid.

[โ€“] [email protected] 6 points 15 hours ago

With Deutsche Telekom, never attribute to incompetence that which can be attributed to greed.