this post was submitted on 16 Sep 2024
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To quote the youtuber, rights for repair activist and repair shop owner Salem Techspert: "You aren't working with Computers. You are working with people"
The computers aren't the problem, but the assholes using them.
It is something else to have to explain to seasoned techs that if they aren't parsing the issue as a people problem or a technical problem right off the bat, they are going to end up wasting a lot of time. Like how did you not come to this a long time ago? You can't fix people problems.