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Plex doesn't play John Wick 4 I got from radarr (kbin.social)

submitted 1 year ago* (last edited 1 year ago) by [email protected] to c/[email protected]

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So I downloaded 3 different versions of John Wick 4 at this point... 4k h265 from PsO, the same from CONTiNENTAL and the 1080p from CONTiNENTAL.

I even tried "optimizing" it for TV via Plex....

It just doesn't play on my TV... On my PC via Plex Web it does play but no matter what I do, it doesn't on my TV. Everything else plays perfectly fine.

I have the Samsung S95B and I know it doesn't support DoVi, but other titles that have DoVi do play and just use HDR10 if that's available.

The 1080p CONTiNENTAL doesn't have any HDR and doesn't play either.

What am I missing?

EDIT: I found out that the AC3 audio codec is broken for me with the german language. It shows as AC3 Stereo and doesn't work. But the AC3 5.1 in english does work flawless....i need to find out how to change the audio codec of the german track for eAC3 or DAC for example.

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[–] [email protected] 1 points 1 year ago

If I'm not mistaken, you can download your logs directly from the dashboard under manage > troubleshooting.