I was gonna say "I worked desktop support for years...so pretty much everything" 😂

This is why I became a Linux admin.

We send out a monthly internal newsletter to management summarizing what we did that month in layman's terms.
We also include info about major security breaches, hacks or system failures that affected other companies along with a short explanation about why it didn't affect us.
It still goes over the head of management, but it gives them the feeling we're smart, on top of things, and important.

I can't imagine. Must be so aggravating.