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What is something people you encounter at your job say that makes you want to scream? (Job, person & quote) (lemmings.world)
submitted 2 years ago* by to c/asklemmy@lemmy.ml
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Job: cashier

Item doesn't scan

Customer: "That means it's free, right?"

πŸ™„πŸ™„πŸ™„πŸ™„πŸ™„

Only about 4 weeks in as a cashier and I've heard this enough to last me a lifetime.

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[–] 7 points 2 years ago* (27 children)

Really? How can a company make terrible appliances for a single country? They’re not made domestically.

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  • [–] 23 points 2 years ago (10 children)

    Same factory just send the units that normally wouldn't be sellable (defects and such) but still function to the US

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  • [–] 15 points 2 years ago (6 children)

    The massive volume of sales for North America is too big to be met by factory defects. They’d have to have entire factories making defects.

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  • [–] 19 points 2 years ago (4 children)

    Just because all defect stock are routed to the US inventory, doesn't mean that US inventory is made up of all defect stock.

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  • [–] 9 points 2 years ago* (3 children)

    as someone who deals with this professionally, i assure you: they are.

    every samsung appliance consistently fails in one of a few ways, so much so that it's not simply a matter of by-chance defects. they're design flaws.

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  • [–] 6 points 2 years ago (1 child)

    With Samsung it's almost always caused in my experience by either the use of plastics that are not up to the stress requirements of the application, or the use of electronics that are not capable of standing up to the use duration.

    Samsung appliances that I have had have always had either broken plastics or fried circuit boards.

    And they've got to know that these things break because there are always replacement parts for the specific ones that break, but if you're not a DIYer you will pay 70% of the cost of the original appliance to install the part that broke.

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  • [–] 5 points 2 years ago

    Samsung washing machine spider arms are very clearly designed to corrode to failure just outside the warranty period. You can tell because every other metal bit exposed to the water will still be shiny and pristine. They literally make a critical structural part out of the stuff you'd usually use for a sacrificial anode.

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  • [–] 8 points 2 years ago (1 child)

    You say that, but my experience is different. After my Samsung washing machine failed, I took it apart and found blatant evidence of planned obsolescence. If the units elsewhere are good, then the ones in the US aren't just the same things with defects, but rather ones with spider arms cast from an entirely different metal alloy.

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  • [+] 11 points 2 years ago* (last edited 1 year ago) (6 children)
    [deleted]
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  • [–] 10 points 2 years ago (5 children)

    You're missing one big thing - there's only one country that has horrendous consumer rights laws and a huge market, and 110v electric

    Well worth making models just for that one market

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  • [–] 1 point 2 years ago (2 children)

    Why does the voltage matter?

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  • [–] 1 point 2 years ago (7 children)

    The main manufacturing of Samsung appliances takes place in South Korea, with a washing machine manufacturing plant also located in South Carolina, USA.

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  • [–] 1 point 2 years ago (6 children)

    It’s more than just their washing machines

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  • [–] 2 points 2 years ago (5 children)

    For sure, their are model numbers specific to regions. Sometimes you see US Products available for various manufacturers and some say not for sale in Canada, which could be distributor rights or maybe won't pass canadian electric standard or warranty requirements

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  • [–] 1 point 2 years ago (4 children)

    That usually has to do with the fact that American appliances are 110 V for everything but ovens and dryers

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  • [–] 1 point 2 years ago (3 children)

    We have 110 /120 as our standard regular voltage also

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  • [–] 1 point 2 years ago (2 children)

    I meant North American.

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