I have an Xbox series X and the official Xbox wireless headset. Both are updated to the latest software/firmware. The Xbox internet is hardwired. The Xbox is below my TV and the wireless headset is no more than 6 feet away on the couch with an unobstructed view.

While playing I notice intermittent choppy audio on the wireless headset. I tried different audio configurations for the headset in the settings (Dolby to stereo, etc) but the problem persists. Just wondering if anyone has had the same problem and any luck with a fix?

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[–] [email protected] 3 points 1 year ago (1 children)

I had a similar issue with my PS5 which was resolved when I plugged the dongle in to the front of the console and not the back.

[–] [email protected] 2 points 1 year ago

This headset doesn’t use a dongle, it connects using the built in wireless connection. But you bring up a good point. Maybe the wireless mechanism is on the back of the console. I’ll try rotating the Xbox to see if it’s any better. Thanks!