This is a widespread problem that applies to almost any game, something I've noticed for years but never as much as I have with Warframe. Players have bugs, glitches or other issues and they make posts, comments etc. about it but all they get as answers is "nah, that never happened for me so there is no chance it's a thing" or "you just suck, git gud."
I've never felt so dismissed before, or seen so many others get dismissed in this way. People just decide that it's because they're new players, they're doing something wrong or whatever else, anything but the chance that there's an actual issue. I've now spent 3 days trying to do bounties on orb vallis and cambion drift with very few finished ones. I understand what to do and have no issues with difficulty, they just fail for no valid reason. Examples:
On orb vallis with the tax the taxmen bounty, when you need to capture and defend containers it just fails to register that you're close to a container so nothing happens and enemies endlessly spawn until you fail. I've spend over 10 minutes standing right by a container with no effect.
On cambion drift with the last stage of the brute force bounty, the Grineer just instantly win while having like 25% while you're at 60%.
Both of these issues and everything else I've has issues with have been posted about by many others through the years yet not once have I seen an actual answer that helps them or takes their problems seriously.
As with anyone else, there have been things I or others have simply not understood for a bit, but absolutely everything is being treated like that. I've seen posts from people that just stopped playing warframe or other games because they never got any help or even a clear answer other than that it's their own fault.
I've noticed this trend and thought about it for years and have been wanting to write an actual article about it, it's a real issue and often even the devs themselves go along with the denial and dismissal. This is especially prevalent with hard games like the souls-like genre. Any issue or feedback about actual bad balancing is dismissed because it's so easy to just decide it's someone who's not good enough or is failing to understand something.
Though I can't say I've felt dismissed by the Warframe community when it comes to bugs and glitches, I have definitely experienced it in other gaming communities.
"Bugframe" is a common term seen around, so I'd say there's a certain consesus about it.
As a general rule, however, you want submit a proper ticket if you want to report a bug. The various social media platforms official channels are just for advertisement. So you can't rely on the actual Developers seeing anything there. This goes for all non-indie games, movies and music.
But I'm guessing you know that.
Other than that, I guess it's luck of the draw who sees and responds to a post/comment.