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founded 1 year ago

[rant] Why is this so hard for people? (kbin.social)

submitted 1 year ago* (last edited 1 year ago) by [email protected] to c/[email protected]

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Can I just rant a little to you all?

I've tried numerous times to help people from reddit set up an account and get started on Kbin (and lemmy), but 4 out of 5 times people can't seem to grasp the concept of registering an account and starting to use this platform. Even breaking it down into 2 steps, with direct links... They get angry, and then ragequit their attempt in a huff saying how it's too fucking complicated and it will never take off because it's so hard.

Ok, I get that the fediverse is complicated if you think deeply about all the interconnectivity and federation etc, but there is no reason you even have to think about any of it to create an account and get started. Like, at all.

It reminds me so much of my 70/y old mother-in-law not immediately knowing how to work a tv remote and shoving it at me after 1.5 seconds saying "here, I can't figure this out". When in reality all she had to do was press the fucking big red button...

I'm just so frustrated with people's complete lack of ability to help themselves.

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[–] [email protected] 1 points 1 year ago

I get that, and I'm sort of understanding - just frustrated and wanted to vent earlier...

There is a lot of tech jargon people are throwing around that is wholly unnecessary in the grand scheme of 'just sign up and participate'. People don't need to understand all the backend workings to just participate and I don't know why everyone is focusing so much on it.

The equivalent would be every user trying to understand the inner workings of reddit's website; the servers, the dns records, the load balancing, the network between each server. None of it is necessary to actually use the site.