this post was submitted on 24 May 2024
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Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).
Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.
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This is exactly the kind of issue that the average person might deal with, or it will be a deal breaker and they'll never try again. Even if you can customize something via a config file, the average user will never do that. If there is no easy GUI in a normal location (like system settings) for something they want to adjust, it might as well not exist.
Average users either will accept all the inconveniences, or none. If it is more inconvenient than what they are used to right off the bat, they will go back and never try again.
To be clear, I'm far from the average user. I've installed Linux on my PCs many times over multiple decades. I'm looking at a RedHat installation CD that was printed in a different century right now. I'm way more tech-savvy and platform-agnostic than the average Windows user.
And even I went "wait, GNOME hasn't figured out mousewheels and touchpads in 25 years? Yeah, nope, I'm out".
Desktop Linux is a hobby for hobbyists. If you think troubleshooting that stuff, customizing your setup and distro-hopping for fun are engaging things to do on your PC it's a good time. If in the process of doing that you set it up just like you want it the performance, stability and compatibility aren't terrible. By the time I hit those annoyances I had a mostly working setup. Audio was fine, iGPU was fine, touchscreen was fine, performance and responsiveness were better than Windows, manufacturer software alternatives were installed and mostly working.
But if you just want a computer that works any one of these roadblocks is a dealbreaker. Going online and seeing the related drama (posts complaining that GNOME devs will close issues about this out of personal preference or spite, hacky half-solutions, arguments about whether this is a real issue or how much better/worse other platforms or distros are) the entire ecosystem seems less than serious and definitely not sustainable for any device you need for user-level, reliable use.
Ditto. I set up my first triple boot (win/mac/linux, fun times) system 2 decades ago. I was a teen then with all the time in the world to dive into this stuff. Now? I just want something that works and doesn't consume a free day whenever I want to customise a new option. If Linux is too user-unfriendly for me, good luck with the average user.
Linux is like democracy. It's the worst OS except for all the others that exist.
I've been a Gnome fanboy for years, after initially disliking the shift between 2 and 3.
I dipped into Plasma when 6.0 came out and I'm mad that I didn't try sooner.
It's the exact opposite of your experience, about Gnome not having scroll wheel speed adjustment. "Wait, other DEs had figured this out? For how long??"
There was so much I'd just put up with, thinking that if Gnome hadn't figured it out, nobody had.
KDE is something I can set up on friends' computers and walk away, confident that it wouldn't give them any trouble.