this post was submitted on 21 Jul 2023
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[–] [email protected] 12 points 1 year ago (3 children)

In europe literally everybody uses whatsapp you wont be able to do anything without it (docotrs, food delivery, literally every person like friends and familly, corona test results, company customer support, the list goes on)

[–] [email protected] 8 points 1 year ago

That's grossly exaggerated. I live in western Europe and never once used WhatsApp. There are very occasional frictions, like people being surprised I don't have it. Then when I explain that it's operated by Facebook, they are also surprised and sometimes are willing to quit themselves.

[–] [email protected] 5 points 1 year ago

I live in Europe and I don’t use WhatsApp. Never have. Hasn’t been a problem for me.

[–] [email protected] 2 points 1 year ago

Friends and family, sure But in the UK nothing official is using WhatsApp. It's all SMS or email. In which countries do companies use WhatsApp for customer support?