this post was submitted on 20 Jun 2023
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Did they initiate the process and ask for help or did you offer?
I've been teaching twenty years. If students get themselves to the point of coming with a question based on experience, odds are excellent that they will listen to what I'm saying. If they do something at my suggestion, they are not engaged and do not retain. Same is surely true for learning to use a new website.
So I dunno if this is a suggestion for you or other people reading this post, but consider directing them to magazines/communities that are an actual draw, since people are the actual draw. When they find they cannot post, then they will have incentive to pay attention.
This is so far true for "what is a photon", "what is consciousness", "how do you do a kick", and "why are most metals thermally conductive" so I suspect this isn't a unique thing. Dangle the incentive, then wait for them to ask how to get involved.
Again, not criticizing especially since I don't know your approach, hopefully this can help others. The draw is the community and posts, so highlight that way before they ever see a signup page. They can browse the site without an account.