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founded 1 year ago

[rant] Why is this so hard for people? (kbin.social)

submitted 1 year ago* (last edited 1 year ago) by [email protected] to c/[email protected]

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Can I just rant a little to you all?

I've tried numerous times to help people from reddit set up an account and get started on Kbin (and lemmy), but 4 out of 5 times people can't seem to grasp the concept of registering an account and starting to use this platform. Even breaking it down into 2 steps, with direct links... They get angry, and then ragequit their attempt in a huff saying how it's too fucking complicated and it will never take off because it's so hard.

Ok, I get that the fediverse is complicated if you think deeply about all the interconnectivity and federation etc, but there is no reason you even have to think about any of it to create an account and get started. Like, at all.

It reminds me so much of my 70/y old mother-in-law not immediately knowing how to work a tv remote and shoving it at me after 1.5 seconds saying "here, I can't figure this out". When in reality all she had to do was press the fucking big red button...

I'm just so frustrated with people's complete lack of ability to help themselves.

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[–] [email protected] 1 points 1 year ago

I get both sides. Just the act of having to create a new login/password is too much for many who've gotten used to signing in with their Facebook or Google accounts and they want things to be as friction free as possible and I think that's fair enough. Personally I really enjoyed the process of learning about the Fediverse, figuring out how Lemmy works and understanding its strengths and limitations. But that's not most people. I know one redditor I tried to describe it to said they gave up after the first sentence. If I really simplified it they will understand but in doing so you might misslead them about the world of instances, how they can all differ slightly, how they may or may not fully interact with each other. Me, I'm like holy crap! I'm on this tiny little instance in a corner of the world and I can not only read but like, comment and subscribe to all these other much bigger communities!? Let alone interact with kbin.social which isn't even Lemmy at all!? It just works! But I'm also very tollerant of times when things may not work as expected, but I don't care, because at least it's not reddit ;-)