I hear "No problem" far more often.

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[–] 143 points 2 years ago* (55 children)

Years ago, I had to do customer service training for a job, and one thing they said is to always say "you're welcome" instead of "no problem", because some people think "no problem" is rude. But I think it's a generational thing, and it's kind of the opposite with younger folks.

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  • [–] 3 points 2 years ago

    explanation I got long ago was that “No worries” was reserved when the situation was so bad, nothing you did would change things – sit back, “No worries”, crack a beer, and enjoy the spectacle

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  • [–] 21 points 2 years ago (8 children)

    I think we collectively decided that “you’re welcome” doesn’t make sense. Welcome to what??

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  • [–] 21 points 2 years ago* (last edited 2 years ago) (3 children)
  • [–] 6 points 2 years ago (2 children)

    Implying that it was an effort, but you are welcome to it. Whereas “no problem” denotes that the effort is was not a problem for me to do. I use them interchangeably - “you’re welcome” as a response to a complement, or something where there was moderate effort put into the task; “no problem” when the task was low effort (“Thanks for responding to that email so quickly”) or I feel my effort was obliged (helping pick up after a meeting).

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  • [–] 5 points 2 years ago*

    Maybe it's "you are welcome (to ask me for help/favors, as I am neutral to the task. I might even enjoy it.)"

    And "it's not a problem (for me to do what you asked me to do; we have now both acknowledged that I have done something to help you that was not organic to me, but now we can move past it with no further conversation.)"

    I bet "no problem" to some people is like seeing someone wear a T-shirt to church. They'd really prefer it if you would put on a suit and tie, even though the purpose of both are the same (cover my body when away from home because that is our current social agreement), because a T-shirt is disrespectful.

    Also everyone sucks, it is a problem, and you are not welcome.

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  • [–] 20 points 2 years ago (5 children)

    Nothing is worse than other options though like Chic fil a's mandated "my pleasure"

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  • [–] 20 points 2 years ago* (4 children)

    When a chic-fil-a worker hits you with that, you gotta one-up them with "No! The pleasure is all mine!" and then hit the gas, peeling out cackling because you stole that pleasure motherfuckaaaaah.

    (Or better, don't go to chic-fil-a)

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  • [–] 5 points 2 years ago (2 children)

    I told a bartender “oh, the pleasure was all ours!” one time just sort of joking around and he said “you have no idea how much”. I wasn’t really sure how to take that.

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  • [–] 2 points 2 years ago (1 child)

    I would be wondering what I did to make his job more difficult.

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  • [–] 2 points 2 years ago

    Yeah, I saw a few intepretations:

    • he was joking
    • he hates his job and all of the customers
    • he hated us in particular (there'd be no reason why though, my gf and I showed up, had a couple glasses of wine, didn't complain that one had gnats in it, got rained on on the patio, went inside and paid and I had just finished tipping 25-30%)
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  • [–] 16 points 2 years ago (10 children)

    I had to do one communucation trainung where the trainer saud that saying "no problem" should not be used, because it implies there might've been a problem. I was not convinced though.

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  • [–] 11 points 2 years ago* (5 children)

    Wow. facepalm The words literally say there's no problem, and yet it somehow implies there is a problem? Talk about overthinking what someone is saying.

    This is why I often hate neurotypical communication styles. The world would be a lot more straightforward if people just said what they meant. Jesus fucking Christ on a motorbike...

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  • [–] 6 points 2 years ago (1 child)

    Someone said that to me just the other day! That saying "no problem" implies there might be a problem. Crazy. I'm thinking of switching to "well it was quite an imposition on my time and energy to help you out, especially given you're not paying me, but I'll let it slide this time because you seem like an ok person and I'm in a good mood" just to annoy them.

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  • [–] 6 points 2 years ago*

    During my years in retail exactly one customer ever had a problem with me saying "no problem". He also said he was an assassin. That's not a joke. This old, fat boomer said I shouldn't say 'no problem' because some people might take it to mean 'yes problem' and then told me he kills people for a living.

    That's the stability of people that can't understand the meaning of words. If I go to a police station and say I am a serial killer vs I'm not a serial killer, I don't expect them to react the same...

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  • [–] 5 points 2 years ago (1 child)

    I've been making an effort to use "happy to help" at work, instead of "no problem" because I was also informed it's a generational thing.

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