there's a release day review video and the reviewer noted this too, details are spot on for the era! there's a good focus on the things you mentioned around 11m 35s and you can see close-ups of the telephones around 13m 04s.
it's my view that failure to punish shitheads is a result of mods and staff being part of said shitheads on their personal time (see also: slavecatchers peace officers police at protests)