I lived. Ten days of time off begins...now

That was bracing 🌶️🔥

I’m about to head out for some Thai food, in the vague hope that I can nuke my sinuses with chilli and holy basil

Thank you everyone for the shoe advice! I ended up getting the Steel Blue Hobarts. I like that style over laced, and it has such a nice dusky pink inside.

💪💪

Just picked up my first pair of steel toe boots, courtesy of the The Man.

Nice a simple black boot. Tested them out by having partner stand on the toes while I was wearing them and I felt nothing lol.

All set for Monday morning ✨

Accumulated stash of chicken bones is in the crockpot with onion, carrots, garlic & lemon, turning into chicken stock for chicken soup. Will take some hours, so dins tonight will probably be a freezer rummage.

Dog treats to cheer up a Boyo

bad customer service pisses me off sfh. It's becoming a rage trigger for me. I'm weird, off putting and suck at humans and yet I can do this quite easily. You can't? Have you tried not being a lazy shit? seriously it's not fucking hard.

• Listen to customer
• Identify issue
• If issue on customer end, politely point them to how to resolve themselves
• If issue on your end apologise and resolve or flag for resolution

And no "I understand how frustrating that must be" is not an apology. It's not even active listening in a CS scenario. it's passive aggression

SCENARIO:
"Hey, you delivered this parcel to the completely wrong address. The connote says something completely different to the order wtf? I mean I went over and grabbed it and have it here, but WTF??"

Correct answer: [confirm address with customer] Please let me apologise - that should not have happened. I can see the order you placed had the address you stated, can you confirm where the parcel ended up? Ok yeah that's definitely the wrong address. I'm just gonna flag this with the courier and try and work out what happened. It's probably going to take a while to get an answer from them, is it ok if I email you when they respond? [AND THEN YOU FKKING FOLLOW THROUGH AND TAKE MEASURES TO PREVENT REOCCURANCE]

WRONG answer: I can understand how frustrating that must be. I will flag that with our courier. [and then nothing]

CAN YA GUESS WHICH ONE OF THESE IS GONNA ESCALATE? CAN YA???

The young seagoons visited, every thing sorted

Another head hunt recruiter. A multinational hardware place. Very cool.

Have good weekend, boys and girls. Behave yourselves. Cheers 🍻

Got a great look at a big bushy fox this morning on the dog walk before it saw me and disappeared.

If you work at one of those places where IT keeps sending out simulated phishing attacks then you can buy some time on anything you don't want to do by just reporting it as attempted phishing. You can't get blamed for being too cautious

All I have to do is get through today

I love when a truck driver gets thrown off by a woman forkie. Driver rocked up, rang the doorbell, I wandered out and he just cracked up. Apparently he was expecting a bloke and had a joke all lined up ready, but didn't want to tell it to me in case I slapped him. Apparently it was just to say "good morning short & curly!"

okeley dokely

i'm out for the arvo, lovely day , will be seeing the young seagoons

Time for my latin lessons 🙂