oof (piefed.cdn.blahaj.zone)

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[–] 171 points 8 months ago* (14 children)

I swear, i have read some issues...

So, i sometimes help people who have problems with an android CLI launcher

There is a fucking command called, "help" and when you open the launcher one of the first thing you see is "write help to get a command list", you write help and you get a list of all commands and there is even a wiki (not complete though) that explain some commands and they STILL ASK "can you add [command that already exist]?".
So i kinda feel why some people want a skill issue tag

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  • [–] 65 points 8 months ago* (2 children)

    I'd say "sure!" Then amaze them with how good and quick I am by telling them an hour or two later to "try it now "

    What you describe sounds more like a "competence" issue than a skill issue - can't have the latter without first having the former.

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  • [–] 20 points 8 months ago* (last edited 8 months ago)

    That way you teach them that

    • you are somehow a magician
    • they can ask for any stupid thing and you will do it right away for them because what else should you be doing
    • it doesn’t matter if this feature even fits into your plans because all you want to do is grant every wish
    • a new feature is written and will appear instantly at the users computer. Who cares about testing or of this breaks other features as long as this guy is happy

    They are beginner devs, so they should learn to understand how things work.

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  • [–] 53 points 8 months ago (4 children)

    RTFHC (Run The Fucking Help Command)

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  • [–] 7 points 8 months ago* (2 children)

    A launcher in the sense that lawnchair is? as in, the thing you see when no app is open?
    because that would be sick as hell as an android launcher

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    [–] 82 points 8 months ago (16 children)

    I've seen this on a few repos and it never came across too harsh, the posts tagged with it were deserving. Wish I'd noted the repo names..

    I'm fine with it tbh. FOSS devs need to squeeze every bit of enjoyment out of working on the project to keep motivated. If they (or mods) can drop a helpful reply and close an issue as 'skill issue' and get a little chuckle while they give their time for free answering poorly-written queries or bad bug reports then that's a reasonable trade to keep them from burning out.

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    [–] 61 points 8 months ago (9 children)

    i'm a classicaly trained IT guy, I still call them "Layer 8 issue"

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    [–] 44 points 8 months ago (1 child)

    Open source is free, but empathy is still a good feature.

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    [–] 33 points 8 months ago (8 children)

    Here's what I'll say, management taught a generation of devs to ask instead of researching, aka rtfm. If I had a quarter for the number of times I was told to ask for help sooner by a non tech manager I could have retired by now and had a farm.

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  • [–] 37 points 8 months ago

    It's because for every dev who asks too soon there's another dev somewhere that doesn't ask at all, bills 300 hours their first month without being asked to, delivers nothing because they refused to ask for help and couldn't figure it out either. That dev is why people hate off-shoring to India. They did not work a second month.

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  • [–] 7 points 8 months ago (3 children)

    From personal experience:

    One part is manuals / docs being hard to use. Some seem to assume a measure familiarity with the subject, creating a certain entry barrier. They're perfectly usable as reference for people who know the gist but look up details, but for younger devs, it's disheartening to get the sense that you don't understand anything. That's a common issue with FOSS tools, in my experience, where the devs naturally prioritise developing the actual tool. Asking and getting an answer for a specific example can help get a foothold and start climbing that, but it's no guarantee.

    A second part is that manuals don't always cover things you can't do (because obviously it's hard to predict what people would come up with wanting to do), but it's hard to tell whether that's just incomplete unless you ask and get an explicit, hard "nope". Bonus points for commercial products documenting what you can do, but not with your current license: You'll diligently read the page for what you want to do, attempt to implement it, then be hit with "please upgrade to Premium for this feature".

    A third part is terminology. Just like the non-features, it's impossible to predict all the ways someone might describe what they want to do if they don't know any better way to phrase it. I'd count language barriers into this as well, which is an issue that a smaller, US-heavy software development world wouldn't have had to the same degree as we do today.

    And finally, of course, there's convenience, which is where I think the managers have the greatest impact: The less time you have to spend learning how to RTFM or digging through the docs, the less time is "wasted" on things that aren't immediately productive. Particular non-IT-background managers may not appreciate the value of such skills, so they'd rather have you spend someone else's time taking a shortcut than invest your own.

    So I think this is an issue arising naturally from several independent factors, which makes it hard to tackle effectively. Managers should plan for and encourage taking time to understand the manual, but I don't see a universal solution to the documentation quality and language barriers.

    Also, retiring to have a farm is a mood.

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  • [–] 32 points 8 months ago (3 children)

    Who spends their day "browsing around GitHub"?

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    [–] 31 points 8 months ago

    You have to have a skill issue before you can have a skill. No shame in it.

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  • [–] 29 points 8 months ago (4 children)
  • [–] 20 points 8 months ago

    It's a valid label, I don't even see it as particularly rude. The reason people go to school is literally a skill issue.

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  • [–] 12 points 8 months ago (4 children)

    RTFM is not a valid response if the manual contain no information on what the software is or even how to run it (or where to even find the manual, if the manual even exists). Is this a standalone program? A plugin for another program I'm already using? No links to any useful information whatsoever.

    Then the guy that sent me the original link tells me "oh yeah, all that info is on youtube". Nope, I'm done. I'll use something else.

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    [–] 11 points 8 months ago (2 children)

    I'll bite, why are the tags in pornhub colors?

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  • [–] 11 points 8 months ago* (last edited 8 months ago) (1 child)

    Edit🙇‍♀️🙇‍♀️🙇‍♀️ ðy already exists💀:
    PEBCAK, PEBKAC

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    [–] 9 points 8 months ago

    Good idea.

    I shall have to add a "skill issue" label to my git repos.

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  • [–] 5 points 8 months ago

    All programming problems are a skill issue.

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  • [–] 5 points 8 months ago

    gigabased holyyyy

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