Please read the rules before posting!

This is not a support forum, this is to serve a similar purpose to AskReddit, meaning to ask users their opinions on things, about experiences they've had, etc.

To ask general support support questions please go over to !techsupport@lemmy.world

To ask Lemmy.World support questions, please go over to !support@lemmy.world

top 39 comments

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[–] 37 points 3 years ago (3 children)

Have you tried turning it off, and then turning it on again? This fixes 97.8% of problems

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  • [–] 11 points 3 years ago (2 children)

    Shouting at it will solve the remaining 2.3% of edge cases.

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  • [–] 23 points 3 years ago

    YOU'RE NOT MY SUPERVISOR

    but yeah, seeing dozens of support related questions kinda goes against the expressed purpose of this community.

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  • [–] 8 points 3 years ago

    Really hope it works this time

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  • [–] 7 points 3 years ago (1 child)

    That support community is for lemmy.world related questions, you can go to !techsupport@lemmy.world for tech questions about anything

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  • [+] 5 points 3 years ago (3 children)
  • [–] 4 points 3 years ago (1 child)

    Maybe a bot would be useful to detect when a post is a support question, and reply with links to the support communities? Unfortunately I don’t think newcomers will read the pinned post or previous posts about this that have come up.

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  • [+] 2 points 3 years ago*
    [–] 1 point 2 years ago

    alt.sysadmin.recovery here I come.

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  • [–] 1 point 3 years ago (1 child)

    Why not both?

    “IT enthusiasts of Lemmy, how would you tackle x or y problem?”

    Could lead to some interesting answers but i agree that follow up questions and expectations to actually get the problem fixed should be somewhere else.

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  • [–] 1 point 3 years ago (8 children)

    Is there a sub for lemmy related technical questions only?

    Would be nice for specific implementation questions.

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  • [–] [S] 2 points 3 years ago (4 children)

    I think https://lemmy.world/c/techsupport is also for that, there's also a lemmy.ml tech support community, I don't remember exactly what its called though

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  • [–] 1 point 3 years ago (3 children)

    Thank you. Yeah I found a Lemmy Support community on lemmy.ml, but for some reason I can't find it from my instance. Even tough it doesn't block any other instances as far as I'm aware. I did find if from monyet.cc for some reason.

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  • [–] [S] 3 points 3 years ago (2 children)

    In order for a community to come up in search, someone from your instance must have gone to it first

    You can do this in a browser by typing in

    https://(your.instance)/c/(community)@(community's.instance)

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  • [–] 0 points 3 years ago (2 children)

    What are we allowed to ask then? Honest question

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  • [–] 3 points 3 years ago (1 child)

    The way I understand it, no technical support questions (because there are other communties for that). Other than that any good faith questions about anything are okay, as long as it's not considered discriminatory, hateful or otherwise disruptive. And the mods decide what those latter three are.

    Like asking something about fishing or cooking or life advice or anything you might want to ask someone.

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  • [–] 0 points 3 years ago* (4 children)

    You removed my post that was not support related. I can only presume it was because it was simply about Lemmy (not a request for help or how to use the site) and you misinterpreted your own rule.

    Also, the post just disappeared. No reference to it again, no explanation.

    Would be nice to see you enforcing the rules as they’re actually written and also at least provide some explanation about what happened.

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  • [–] [S] 3 points 3 years ago (3 children)

    For one, if your post was removed we are required to put a removal reason to remove it.

    Two, I see no record of it in the mod log. Are you sure it just wasn't a victim of the intermittent downtime issues lemmy.world has had these past few weeks?

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  • [–] 0 points 3 years ago (2 children)

    I'm not the OP, but I've noticed comments sometimes not being posted. There are probably a few glitches in Lemmy software or the clients still.

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  • [–] -4 points 3 years ago (6 children)

    Ah, so you are making the same mistake that the reddit group did. OK, thanks for the warning, I'm heading out.

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  • [–] 2 points 3 years ago (4 children)

    I don't understand. What mistake is that?

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  • [–] -4 points 3 years ago (3 children)

    Turning this group into a place of mindless blabbering like it is on reddit.

    It actually could be a place to ask questions and get meaningful answers from people in the know.

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  • [–] 5 points 3 years ago (2 children)

    There are other communities dedicated to support questions. I think it makes good sense to separate it from this community.

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  • [–] -3 points 3 years ago (1 child)

    More often than not, they are hard to find. The problem with this charta is that it basically also forbids questions like "where would I find help about <whatever topic/problem>"

    I stay with my point that this stupid limitation makes this a worthless babbling group.

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