302
submitted 2 months ago* (last edited 1 month ago) by [email protected] to c/[email protected]

Update 1: This is an issue with cloudflare, we are having issues with the account that hosts the site, we are contacting cloudflare support about the issue.


Update 2: we have switched s3 providers and images should be working again, older images may be missing, we will have to do a merge with the old s3 storage backup into the new provider, we plan to do this soon, but all new images will work as expected, sorry for the issues and thanks for your patience and kindness while we were working on the fix


Update 3: we have created a new ticket with cloudflare support with more information so that hopefully they take this issue more seriously.

For those experiencing issues uploading pictures, that is a separate issue we were not aware of until yesterday, that should be fixed now

EDIT: Federation issues:

It seems like federation is working now and the issues with photo uploading and admin settings getting 500 errors was also causing federation issues. Some posts were, to my understanding, in a federation window that has passed so the data is no longer there to be federated to our instance but future posts should federate properly. Please let me know if you see any other more recent posts that aren’t federating properly.


Update 4: We finally got access to our cloudflare r2 bucket! we are currently re-importing the old images, this will take some time though, potentially a few days. We appreciate everyone taking this issue in stride and continuing to use the site while we dealt with this! Everything should (hopefully) all be restore in a few days!

(page 2) 47 comments
sorted by: hot top new old
[-] [email protected] 3 points 1 month ago

Uploading images and media in general is so inconsistent right now. Keep getting error messages. :(

[-] [email protected] 2 points 1 month ago

what does the error message say?

load more comments (2 replies)
[-] [email protected] 3 points 1 month ago

I have been trying to re-upload my avatar and banner image but I just get this error every time I try.

{"data":{"files":null,"msg":"Error performing GET https://s3.us-west-004.backblazeb2.com/lemmynsfw/002/250/944/efc52604-da7f-4ce3-baf1-9330b652ca8e in 160.595875ms - Server returned non-2xx status code: 404 Not Found: <?xml version=\"1.0\" encoding=\"UTF-8\" standalone=\"yes\"?>\n<Error>\n <Code>NoSuchKey</Code>\n <Message>Key not found</Message>\n</Error>\n"},"state":"success"}

[-] [email protected] 2 points 1 month ago

I was having the same issue with my community and personal icons/banners. What fixed it for me was to resave the image with a different compression level. I did quality 11 instead of 12 in Photoshop. After that it uploaded without the error.

[-] [email protected] 2 points 1 month ago

If it's the same image it may recognize that it is the same image and be trying to use the original image that no longer exists, convert the image to a different file type and delete the metadata, it may work then. Let me know if you're having additional issues.

[-] [email protected] 3 points 1 month ago

Problems again?

[-] [email protected] 3 points 1 month ago

Is update 3 part of why comments and up votes from other instances not showing? Attached screenshot is a comment I made in this topic but from Lemmy world account. It's not showing here yet.

[-] [email protected] 2 points 1 month ago

No I'm not sure why that would be happening

[-] [email protected] 1 points 1 month ago* (last edited 1 month ago)

On my last post there were 3 comments from remote instances which were posted 2 days ago. They only appeared for me on this instance a few hours ago. I could see them on another account from a different instance before that.

Edit: also the upvotes jumped up simultaneously. Seems like everything was federated correctly from this instance, but had trouble federating back until today

[-] [email protected] 2 points 1 month ago

It seems like federation is working now and the issues with photo uploading and admin settings getting 500 errors was also causing federation issues. Some posts were, to my understanding, in a federation window that has passed so the data is no longer there to be federated to our instance but future posts should federate properly. Please let me know if you see any other more recent posts that aren't federating properly.

We actually talked about this in the Lemmy matrix gen chat, if you'd like to join check the link for our matrix group in the site sidebar

[-] [email protected] 2 points 1 month ago
[-] [email protected] 1 points 1 month ago

Is this boost? Upvotes are working for me

[-] [email protected] 1 points 1 month ago* (last edited 1 month ago)

Boost yes. But going through Web browser don't show it either.

[-] [email protected] 2 points 2 months ago

Looks like I'm wanking to something else tonight lads

[-] [email protected] 2 points 2 months ago

Try erome.com if you haven't!(Use adblock)

[-] [email protected] 2 points 2 months ago

Thank you sir

[-] [email protected] 1 points 1 month ago

Is update 3 part of why comments and up votes from other instances not showing?

[-] [email protected] 1 points 1 month ago

I can't delete old posts? Err 400

[-] [email protected] 1 points 1 month ago

I am able to delete old posts, do you mind lining me the post in question?

load more comments
view more: ‹ prev next ›
this post was submitted on 16 Jul 2025
302 points (100.0% liked)

Lemmy NSFW

13253 readers
1 users here now

Updates about lemmynsfw.com

founded 2 years ago
MODERATORS