Our shit setup at work, where I am now using two browsers and two email programs because our Jira and Confluence can't be arsed to decently support web standards/Firefox and because Outlook is shit but Exchange has stuff I need Outlook for.
Today was the first time, after yet again something not working - issues on confluence and Jira ticket can't be closed, endless load on Firefox - where I genuinely felt relieved that a very different website for file transfer simply worked. I could open it, click download, and download the file.
It's absurd that I feel this way.
Atlassian is shit for forcing us into the expensive cloud for a shit product. Our Jira and Confluence have plugins, and we pay admin company to integrate more customizations, and it just makes everything worse. The "changes only happen at night" I read from Atlassian is pointless because without notice or announcement stuff breaks anyway, and I have no idea who makes changes and when and what, because nothing is being communicated. Today was the third time we weren't able to add work time to tickets. Let's see when the next time will be.
It's a constant annoyance and stumbling over shit tools.
I have various CSS hacks in place to make Jira and Confluence more usable, but it's still shit. And man their HTML DOM is absolutely horrendous with only generated classes. Most of my CSS hacks use test ID attributes.
Shit Atlassian, shit Jira and Confluence, shit customizations. Annoying Outlook and Exchange.
Man this became a long text and rant lol
Unfortunately, they're not useless but apparently necessary. I don't see us ever moving away from them.