this post was submitted on 19 Oct 2024
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Linux

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Greetings, I am asking whether Linux has helped your family or not going from Windows to a friendly distribution that caters to young or elderly.

How was your experience with helping relatives or your kids with Linux? Was it because of an older spec machine? Costs etc?

I helped get my grandmother (dad's side) to move from windows 8.1 to Linux Mint which so far has been good, she only really browses and required some basic budgeting apps.

This was on something like an older core i3 or i5 but I didn't hear that many problems apart from getting drivers for her Epson printer to work.

So how has it been for you?

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[–] [email protected] 3 points 2 days ago

Change is always hard, be it Windows 7 to Windows 10 or 11. The German company Tuxedo Computers has pretty nice Linux laptops for beginners and professionals, this is what made the change easier for my parents: http://tuxedocomputers.com/ They even offer RTX 4090 custom laptop builds, but for the screens they still have no OLED option when I looked the last time.

[–] [email protected] 4 points 3 days ago

Switched my parents from an iMac to an old Dell Optiplex running Elementary OS. It worked pretty well but there were some glitches with Pantheon DE and OS version upgrades required a reinstall, so I switched them to Fedora after a couple years. It's easier for me to support because I run Fedora on my laptop. Everyone's happy now. There is always some amount of tech support to do but lately it has been very low. I even helped my dad upgrade the RAM over the phone once, that was fun.

[–] [email protected] 4 points 3 days ago (1 children)

Other than printing, it goes well because they know if they were on Windows or Mac, I'll have nothing to do with it.

[–] [email protected] 1 points 2 days ago (1 children)

And whats great is my Brother printer provides Linux drivers, ever since I switched off of HP Printers things have been great!

[–] [email protected] 1 points 2 days ago

Man, I wish that were the case. I've been having a hell of a time with Brother drivers for the last couple years, on various distros. I've always highly recommended Brother since they've never pulled HP bullshit, but it's hard to recommend a printer where the driver won't respect Portrait vs. Landscape settings 90% of the time.

[–] [email protected] 3 points 2 days ago

I tried it once and got ignored like a beggar trying to talk with randoms on the street.

[–] [email protected] 4 points 3 days ago* (last edited 3 days ago)

Experience with relatives who had no prior experience with Windows or Linux: installing Linux for them was great, painless and also facilitates troubleshooting for me. No problems here. Mostly using Linux Mint for those purposes, it's a great distro for non-techy people.

Experience with relatives with prior Windows experience (but no Linux experience): a mixed bag. Some use Linux happily now (thankfully), some returned to Windows because they couldn't change their habits or have weird specific incompatibility issues with niche hardware which they also don't want to solve in a different way. I've kind of stopped giving support to those, since I don't want to give Windows support in my free time. I sometimes have to do it work-related, that's more than enough Windows contact for me. I also refuse to give buying advice on any products by Microsoft, Apple, Meta, Amazon or Google, with only very few exceptions (e.g. Pixel phones, because they're very secure and with GrapheneOS installed they're the best general mobile phone option). It's a bit of an ethical dilemma because I'd like to help the people but also don't want to directly or indirectly support those companies. I always offer them help if they use Linux or the things I recommend.

[–] [email protected] 2 points 2 days ago (1 children)

I set my mom (62) up an old laptop running Ubuntu last year when her laptop was stolen out of my sister's car. She's adjusted fairly well to it. She needed a lot of hands on support at first and any time she uses her printer, but she has figured out how to do a lot of things on it on her own.

She makes papercraft activities in inkscape for a weekly storytime she hosts at a bookstore and has gotten very proficient, but still needs some hand holding when printing errors crop up.

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[–] [email protected] 2 points 2 days ago

I've been running Linux on my laptop for a few years now (started with Mint, on Manjaro now). I have our HTPC set up with Mint, and the family is good with it. When my kids are old enough for their own, I'll probably keep them going with Mint as well, we'll see.

My wife's laptop still has Windows, but I'll likely move her over if she gets a new PC at some point.

[–] [email protected] 2 points 2 days ago (2 children)

I threw my brother and my dad into EndeavourOS and Garuda respectively. So far, they are swimming. My brother even does almost all his gaming on Linux.

(Well OK, apart from my dad generally yelling at everything tech. I guess that's where I got it from.)

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[–] [email protected] 1 points 2 days ago

I haven't tried yet with my grandparents, but I will next time I see them. I have tried with my dad but he wasn't much of a fan of it and preferred MacOS. My mom uses a chromebook and it suits her well enough, so I won't try to budge her.

[–] [email protected] 1 points 2 days ago

Replaced on old windows install on living room media pc with popOS. Newer hardware, just didn’t make sense to run such a vulnerable and outdated os any more and I wasn’t about to pay for a new windows version for it. A few choice apps linked in the dock, and the main streaming websites bookmarked on homepage in the browser, and we are golden. No issues making the switch really, apart from occasional Bluetooth hiccups with the combo wireless keyboard/trackpad that drives everything. To be fair, Bluetooth occasionally has a meltdown on windows or Mac as well, so I don’t think this detracts from a successful conversion. The end result is actually much more stable and approachable for the whole fam, so quite happy with results.

[–] [email protected] 1 points 3 days ago (1 children)

I moved my elderly mother to ChromeOS and I no longer have to deal with the IT burden of supporting whatever she installed or broke this week. Move your parents to Linux if you truly enjoy being an on call unpaid helpdesk

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[–] [email protected] -1 points 3 days ago

Not Linux but MacOSX.

They all know how to operate their iPhones, which we got them because it was like their iPad; it’s easy troubleshooting: how would you do this on your phone? Well, it’s exactly the same here.

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