Asklemmy

43822 readers

1228 users here now

A loosely moderated place to ask open-ended questions

Search asklemmy 🔍

If your post meets the following criteria, it's welcome here!

Open-ended question
Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
Not ad nauseam inducing: please make sure it is a question that would be new to most members
An actual topic of discussion

Looking for support?

Looking for a community?

Lemmyverse: community search
sub.rehab: maps old subreddits to fediverse options, marks official as such
[email protected]: a community for finding communities

~Icon~ ~by~ ~@Double_[email protected]~

founded 5 years ago

MODERATORS

[email protected]

Problem with Lenovo B50 (lemmy.ml)

submitted 7 months ago by [email protected] to c/[email protected]

11 comments fedilink hide all child comments

Hello everybody,

I have a Lenovo B50 Laptop but I can't use it because when I'm using it, it shuts down randomly. I thought it was a battery problem and I've changed it but it didn't work.

I've tried to install Lubuntu on it thinking that it was a Windows problem, but nothing. While I'm using it (Internet, Libreoffice, etc.) it shuts down randomly.

What else can I do? There is any tool that I can use to search the problem?

Thanks in advance

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 7 points 7 months ago (6 children)

Randomly or after a set time of use or intense use? Could be processor is overheating past safety thresholds (new thermal paste could fix this IF that’s the issue).

I’d try cleaning vents and fans before changing thermal paste though. Could be they’re clogged and not working right.

Failing that it could be multiple things. But I’d try to address cooling being adequate first. Make sure vents are unobstructed during use. Use it on a flat hard surface, clean the vents with a vacuum and/or canned air duster.

[–] [email protected] 2 points 7 months ago (5 children)

Thanks for your answer. It happens randomly: I use this laptop only for searching on Internet and write docs in LibreOffice. I'll try to clean vents and fans and if that doesn't work I'll try with the thermal paste

[–] [email protected] 5 points 7 months ago* (last edited 7 months ago) (4 children)

Well re-applying thermal paste is a big matter. I’d try stressing it and seeing if you can force it after cleaning the vents.

So do things to stress the processor and see if you can force it to happen repeatedly. If it is a thermal issue you should be able to cause it by inducing high load. If you can’t it points more towards other issues. A fault in RAM or the motherboard for example, a loose module or connection, etc.

And just FYI if you need more help in future this community isn’t intended for it. Try posting in a tech or computer help community for a better chance more people engage.

[–] [email protected] 1 points 7 months ago (1 children)

Thank you very much for your help!

[–] [email protected] 2 points 7 months ago (1 children)

Other than cleaning the vents, I would also see if any problem come up with a few passes of Memtest, and with a linux live system (I suggest Ventoy if you don't have one ready, you install it once on a usb pen drive and from there on you only drag and drop the .iso files)

[–] [email protected] 2 points 7 months ago

I'll try also Memtest, thanks!

load more comments (2 replies)