I see posts talking about good BIFL items but I don't hear much about the other side of products that are bad or products you bought but don't even use.

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[โ€“] 6 points 2 years ago

I tried getting their legal dept on the phone

I don't know if any company would comply with this request, unless you're calling a law firm of course. Lawyers' time is expensive and they don't spend it speaking to end-users. You could try emailing their legal department - they may have a customer service rep that understands the legal side of things.

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