this post was submitted on 22 Feb 2024
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Proton

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I guess their new free plan changes means they force you into linking your account with Google, make you spam done on a million websites as they try to make you change the email associated with them and to use their mobile app.

If you don't do these things you lose your free data allowance!
And as a paid user it's even more annoying shit to deal with when visiting your inbox!

The best part? Doesn't even allow you to dismiss it.

Why does Proton keep making the UX worse and they are getting more aggressive.

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[–] [email protected] 22 points 8 months ago* (last edited 8 months ago) (6 children)

Guys... That's very clearly a bug. It's the little thing they would show to new users, and they probably added it because they saw an influx of new users since they announced larger storage for free plans. It's an onboarding thing that is displayed to everyone by accident, i dont get the outrage. Plus you can just click the "x" button and it goes away

[–] [email protected] 0 points 8 months ago (1 children)

Hopefully they fix it faster than the "email from the mobile app sends before saving the last live copy, truncating the email" issue they've been having for nearly a year and the "installing the VPN client on Linux will utterly break non-VPN connections" that has been plaguing Linux users since at least 2021.

I was an early adopter of Proton. Their new attitude of "features, not fixes" has me looking elsewhere.

[–] [email protected] 2 points 8 months ago* (last edited 8 months ago) (1 children)

That should both not be an issue anymore. For Android, there's a fully rewritten App in beta status (https://proton.me/support/mail-android-beta) and the new Linux client has been released as well. (https://protonvpn.com/support/linux-vpn-setup/)

[–] [email protected] 2 points 8 months ago* (last edited 8 months ago) (1 children)

Last I checked, the former was still an issue.

The latter, I have not tried because its easier to just use OVPN and avoid thd app and its potential issues. Regardless, Proton left paying clients with two fundamentally broken apps for months to years.

Edit: The issues with the mail client persist.

[–] [email protected] 2 points 8 months ago (1 children)

Can you please report that behaviour through the app to the support team please? Feel free to DM me the ticket number. I'd like to forward that to the team for an internal follow up.

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