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FedEx is launching a new e-commerce platform as it competes with Amazon
(www.theverge.com)
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this post was submitted on 14 Jan 2024
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Until they can make their drivers as reliable as Amazon drivers, they will lose. (I know Amazon delivery has a lot of problems, I'm not going to be talking about those in this post)
While it sucks that Amazon drivers are endlessly surveilled, it's a huge boon to people recieving packages to know when their package is coming and to not miss it.
To my knowledge, FedEx and UPS still just give you a delivery window of a whole ass day, and then if they just decide delivering to you is too hard, they just won't.
Seriously just the other day, we were home all day, even had a note on the door to call us, saying we're home, and we'll be out in a moment to sign for it. Nobody rang the bell or called and no note that they ever even came to our doorstep was left. Nope, just got an email notification that they missed us and that now we can pick up our package four days later at an Access Point. Kinda had hoped to get that package on the day it was meant to be delivered for a reason, you know. Kind of fucks up plans when they pull that shit.
They're only just beginning to roll out a competing system. It will be a joke for a long time yet.
Until UPS/FedEx/whoever else fix that aspect of their delivery services, no one will want to fucking use them. The inconvenience factor with those companies is way higher than with Amazon deliveries.
I've had both deliver my stuff to the wrong address, but the vast majority of those mistakes were from Amazon delivery (and off by much larger distances).
Okay I am a Amazon delivery driver Amazon app is very gps specific and sometimes it’s wrong by a lot and no way for us to know since the use their own gps.
Interesting, so it gives you a GPS pin instead of the address?
Yes and no we do have the full address but we do not find packages by address we find them using the three digit code on the small yellow sticker on the package when delivering during the day all wrong address should be caught and delivered correctly it’s when it hits night and become dark we can’t see because no one turns on lights so it’s all guessing and at night we go 100% off gps pin. or Amazon’s GPS is way off sometimes and will say we’re at the right location and the address will match but it’s the wrong street and we don’t know.