this post was submitted on 11 Jul 2023
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Up until long-covid and being over-worked kicked me out of a job and onto my ass for a few months, I was a caseworker for adults with severe mental illness for years.
Helping people get a government phone was a necessity if we were working on transitioning them out of their residential care facility into more independent living.
It was such a frustrating struggle for the Clients without phones.. Reminders, telephonic appointments, me being able to reach them was so much more difficult if they didn't have a phone. Even being in RCFs, the resident line was always busy or misplaced, and staff at those facilities are not always the most stellar employees...
When covid hit and everything went on lockdown, it was nearly impossible for my team and myself to reach our Clients without cellphones...
Cellphones have become so ingrained in society and are essential for access to not only normal community resources, but also essential for adequate coordination and access to one's treatment team and resources.
It's getting harder and harder to function in society without a cellphone. That trend will only continue. I don't think it's necessarily/inherently a bad thing; it's the evolution of our society. But it certainly is a terrible thing if you do not have one...
For all the trouble it causes, the benefits I've seen for people experiencing disability that smart phones and Internet has is amazing. I think we do need to be treating Internet access as something people just need to live in a modern society, like water or electricity. We are probably at the point where a basic smartphone or laptop shouldn't be considered a luxury.
As a society we place huge importance on reading and writing literacy yet forget that digital literacy is just as important. Having a cell phone is, like it or not, a pretty big part of being literate in this digital world. We don't see people acting proud of themselves for not being able to read (at least I hope not), and cell phones should be no different.
"I don't even have a smart phone" is the new "I don't even own a TV."
Right? It's a basic expectation that you have a phone number for everything. Work, doctor, etc. But we still treat it like having a phone is a luxury, for entertainment and convenience. Buy it yourself and figure it out yourself!
Hell, even restaurants are more and more replacing menus with QR codes