Idk. I'm not in IT, but I've always seemed to have a tendency to try to troubleshoot tech problems.

I help out my coworkers, parents, and even my younger sibling on occasion (he's in his early 20s). If it's solely an age thing, then you'd think I wouldn't be doing it with those similar to my own age or younger than me.

At work I even figured out why our headsets (vital to our job) would intermittently fail and stop working, absolutely destroying our workflow. Our IT department couldn't manage to figure it out. But I eventually found that it intermittently conflicted with a program on the computer (Microsoft Teams).

I'm absolutely no genius and my knowledge is probably rather minimal. But I think it's a difference in attitude and affinity for the stuff.