There are a few possible reasons for that, but the main ones are:
The architecture may be from the rococo (filled with pretty, but ultimately useless and confusing "decorations") or surrealist (tenuous relationship to reality) schools. This would make it difficult to grasp for anyone but the people involved from the beginning.
The architecture could be perfectly sound, but for some reason, you are having trouble putting it all together. The most common reason for that is a lack of training and documentation.