A game I got on the 14th is still sitting there telling me it has "a pending refund request for this product".

Am I just too antsy? I thought this would be an automated process.

Has anyone got a time-frame this could take? Being rather new to the Steam world, its all a mystery to me.

Thanks for any help!

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[–] [S] 0 points 3 years ago (1 child)

Yep, it was 100% a 'bigger' game, so I'm sure I'm just stuck somewhere in the mix. Everything I click in the support pages just takes me back to my already requested request for a refund, so can't even reach any live chat support.

My main take-away is to just be patient (it's so not in my nature!)

Appreciate your input and help by the way!

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