this post was submitted on 28 Nov 2023
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Damn I was hoping this was the answer but I updated the tv and the issue is still occurring (at least on Disney and Max).
As a result of other resolutions on internet, try these steps:
Restart Apple TV is to ensure any remnants of steps 1 and 3 do not influence step 5.
If this works then do the same for Max.
Wow, that seems to have worked for both of them! Thank you so much for your help!!!