Home Networking

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Question about security camera belongs here, right? (alien.top)

submitted 11 months ago by [email protected] to c/[email protected]

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Hello,

I got WiFi security camera from China, it worked fine for few months.

Now the colors are messed up, I think they are inverted, there is no option in settings for inverting colors, I did reset the camera, but it didn't work. I did firmware update and neither did it work.

Camera model: JA-C10CS

Image from my phone

Image from Security Camera

What could have caused this?

P.S. before you ask, I did contact manufacturer and they are offering replacement, but I have to send camera back and since I ordered using freight forwarder, sending it back is more expensive than it's worth.

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[–] [email protected] 1 points 11 months ago (1 children)

If you have not done a factory reset, do it. If that did not fix the issue, then the sensor or firmware is messed up and not worth fixing. If it is that cheap, get a new one. Since you have this experience, getting the exact same model could have the same issue later on.

[–] [email protected] 1 points 11 months ago

The exact same model is actually discontinued, but the brand has available other models. I have tried to look through comments (listing I bought this camera from is still up and there are thousands of comments) but haven't seen anyone else commenting about the same issue 🤷