A game I got on the 14th is still sitting there telling me it has "a pending refund request for this product".

Am I just too antsy? I thought this would be an automated process.

Has anyone got a time-frame this could take? Being rather new to the Steam world, its all a mystery to me.

Thanks for any help!

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[–] 2 points 3 years ago (2 children)

Literally had a turn around of a few hours before. I've heard folks say a week though.

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  • [–] [S] 1 point 3 years ago (1 child)

    So, just got to be patient. Thanks, appreciate hearing that it can take some time!

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  • [–] 1 point 3 years ago

    You mentioned you're new to the steam world, does that mean your steam account is new? I could potentially see that delaying things a little bit, if they're doing some vetting so it isn't someone constantly making new accounts, playing for a couple hours and refunding

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