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My ISP insisted that my slow download speeds are due to my third party router. This is BS, right? (alien.top)

submitted 1 year ago by [email protected] to c/[email protected]

58 comments fedilink hide all child comments

I live in Canada, and my ISP is Telus. I'm subscribed to their gigabit plan.

However, I only ever really get 250mbps. This is adequate, but I'd like to get closer to the speeds I'm paying for.

I get that peak times might have slower speeds, but I can do a speed test at 3am and it's the same. Hell, even if I was getting 750 I'd be happy.

Called Telus up, and the only thing the guy would say is its because I have a third party router and not their own. I have a TP-Link Archer C7 with openwrt. It's a gigabit router. My PC is connected to this via a gigabit switch.

My ISP does allow third party routers, I've been using it for years before upgrading to gigabit.

On the plus side they're sending out their newest router for free so I could at least give them the benefit of the doubt, but I'm suspecting I'm gonna get exactly the same speeds more or less.

The guy kept touting its "wifi capability", even though I don't use wifi for anything except cellphones. All my heavy downloads are on wired devices.

So am I correct in that the guy is talking out of his ass and I'm likely stuck on a 2 year term paying $30 more than I should be?

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[–] [email protected] 3 points 1 year ago (7 children)

I ran archer A7( same as C7) with openWRT before. While the ports are capable of gigabit speed, its processor is not up to a task routing a gigabit internet. I was getting around 200mbps through wifi.

I suggest to test on your ONT whether you are getting a gigabit speed as promised.

[–] [email protected] 2 points 1 year ago

This ^^.

I was having similar problems with a TP-Link C9. Tested with iperf

PC->router->PC, wired

iperf indicated that the C9 topped out at 432 Mbps. Other than a static IP address on the WAN port, the C9 was in the default config.

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