this post was submitted on 07 Jul 2023
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Memmy - An iOS client for Lemmy
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As someone who did some UX for a touchscreen product in Healthcare, it's 100% just boring old capitalism making real work impossible.
Any time immediate profit is put above the company "Mission Statement" (which is every time) it becomes impossible for designers to do a good job.
I was working with a broken and 90's looking UX/UI and made a modernized Material 3 style redesign that never even got full evaluation because it "wasn't a priority".
They'd regularly recognize UX problems and ask for the best solution. I'd research, test, and design options, explaining how I got there, and then a non-designer from an unrelated department would say some nonsense and we'd scrap the whole thing.
Thank you for bringing this forward. It's simply too easy (an understatement, really) to impute malice, even incompetence, to the gritty mechanics behind complex systems.
In most cases, every single actor is willing a different outcome, but the system kinda has a life and goals of its own. And so those apparently nonsensical behaviors emerge.
We can call them stupid, but they're stupid by their own accord...