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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech
(www.businessinsider.com)
this post was submitted on 14 Oct 2023
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I'd get hostile too. This wastes literally everyone's time, employee and customer. Walmart and other companies already write off all their losses as tax write offs. It would actually be more cost efficient to do literally nothing. But it's not about preventing theft. It's about proving a point: that corporations control you.
I’m sorry but I don’t think that makes very much sense.
Retail theft is a real problem for a company’s bottom line. Enough so that Target is pulling out of San Francisco, IIRC. And self-checkout is one of the easiest ways to pull it off.
Why would a corporation frantically seeking quarter over quarter growth spend money to “prove a point” about control?
How about this. If self check out is a problem go back to paying cashiers.
No way. I don't need someone to frantically scan my items while I barely manage to bag them in time.
Then they need to rehire baggers, too.