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[–] 32 points 3 years ago* (4 children)

This is how most companies take customer surveys, they just don’t say it openly, it’s incredibly stupid

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  • [–] 11 points 3 years ago (1 child)

    Someone would literally have to shoot me in the kneecap to make me leave a less than perfect review. You can't trick me in to giving management an excuse to fire someone. It's so frustrating. Just pitting the little people against each other.

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  • [–] 6 points 3 years ago*

    It’s so stupid though because if I were developing a customer survey system, I would automatically throw out all-5-star reviews because they’re very clearly fake and/or worthless. Which makes lots of people think you have to throw in a couple 4 stars so it looks real.

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  • [–] 6 points 3 years ago (1 child)

    At one of my old jobs, the yearly review system for employees consisted of different categories like communication, finishing assigned tasks in time, etc. on a scale of 1 to 5.

    Supervisors were forbidden from giving any worker a 5 in any category because "there's always room for improvement." I always thought it was horseshit because what's even the point of having a 5 in the first place?

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  • That’s dumb as shit but is also how I internally think of rating things, on a 5 star scale a true 5 is basically unachievable, it’s kind of an asymptotic approach towards 5, but I round up and call it a 5 at a certain point because otherwise that’s just a 4 point scale

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