From 2024, but funny to read....

What makes this situation so ridiculous is that while we're all watching for scammers attempting to imitate legitimate organisations, FedEx is out there imitating scammers!

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[–] 217 points 6 days ago (11 children)

Yeah. Recently I was expecting a message from a bank, finally I got a call... from a chatbot claiming it has an important message for me, but first I have to give it my private info to verify myself and there's no way to validate the call is legit first.

When I complained to the bank they just told me I shouldn't worry, they made the call so it's perfectly safe and there's nothing to worry about...

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  • [–] 136 points 6 days ago (7 children)

    I would change banks over that and list that as the reason why.

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  • [–] 86 points 6 days ago* (last edited 6 days ago) (6 children)

    My banking app has a "is calling?" button, which is pretty neat. The button is highlighted whenever I open the banking app whilst on a phone call, presumably as a subtle anti-scammer warning.

    e: spelling

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  • [–] 42 points 6 days ago (1 child)

    My bank has the inverse as well. If i open the app while on a call there's a huge banner across the top stating they are not calling me.

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  • [–] 6 points 5 days ago

    The Swedish banks has a shared identification app, and it gives a big alert every time a login is prompted asking if you called out or got called, and doesn't let some actions complete if you say you got called

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  • [–] 20 points 6 days ago (2 children)

    Damn cool. Which bank, if you don't mind me asking?

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  • [–] 7 points 5 days ago

    Our Dr office does that as well. We have a call about your upcoming appointment, can you provide details to confirm it's you. They don't give appointment time, what office it is, patient name nothing. Even if you trust it legit if you or your partner or kid both have upcoming appointments you have no idea which it's for.

    We just hang up and call to figure out which it was.

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