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Flock impersonates journalist in order to cancel his hotel reservations (xcancel.com)
submitted 1 week ago by to c/DeFlock@sh.itjust.works
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cross-posted from: https://lemmy.bestiver.se/post/1294043

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[–] 7 points 1 week ago (2 children)

Something doesn’t add up for me. How can a Flock representative call the hotel chain and cancel a room not reserved in their block?

Whether he made the reservation on his own or not, if it was made as part of the block of rooms for the conference, that’s cancellable by the company.

Now, if he made a reservation like any other random person staying at the same hotel during that time.. wtf?

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  • [–] [S] 7 points 1 week ago

    The notion of the organizer of a conference with a big block of rooms accidentally or on-purpose social-engineering a hotel clerk to cancel an unrelated person's room doesn't surprise me at all.

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  • [–] 1 point 1 week ago*

    It reads to me like the Flock CEO's PR lady called the hotel, lied and said "hello I'm Benn Jordan's assistant, I need to cancel his reservation on $DATE, thank you," and the hotel employee said "say less fam."

    Anyone can lie, all you need is a scant amount of details and you could have pretended to be his assistant, they knew details about it because A) they scheduled the conference, they can assume Benn may show up, and worst case they get "I'm sorry that reservation isn't in our system" if it doesn't exist, "oh sorry my mistake" and hang up, B) It also reads to me like Benn emailed Flock and said "Just a heads up I heard about your conference and I'll be there, so they knew for sure.

    Now, he should book it under an actual assistant's name that is kept secret for just this reason, but he shouldn't have to.

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