holy fuck that’s infuriating
imagine the worst possible CLI and then make it even worse and then make it an asshole
real rich of their CEO (presumably? it looks like a burner account which still checks out if it’s their CEO or someone who works for him doing damage control and trying to take this shit to DMs) to both anthropomorphize their chatbot and assert that the problem is you need uhh training on the system that doesn’t do what you want it to do and keeps trying to charge you for shit that makes your workflow worse
honestly the thing that makes me think it is actually their CEO is I’ve watched these fuckers use “let’s take this to DMs/email” as an attempted power move. they seriously think we want to talk to them privately about, like, anything at all. no fucker I’m here to call you out in public because your product is shit and you’re shit too.