Imaginary numbers are typically introduced in a high school “algebra 2” course in my neck of the woods, like junior year unless you are accelerated or held back. I feel like it’s really common for them to not be taught well - the naming is something that occasionally trips up the teachers.
The teaching of them is something that really interests me - they’re the kind of thing that triggers the “when am I ever going to use this?”/rants about not learning how to do taxes. You can talk about the relevance to electronics, but DC electronics is already hard enough for most to comprehend.
I like to connect it to rotation. Show them the pattern of powers of i with physical movement - quarter turns.