I did 2 customer surveys in the last days and for both they only had a forward button (or even worse: auto forwarding on selecting a choice), but no back button.

Why would you remove that? That's so stupid. Especially with touch screen the answer given might have been by accident. Why would you not give people the chance to give you correct answers??

It was standard to have back buttons last time I did such a survey.

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[–] 5 points 1 month ago* (2 children)

I refuse to do them. They punish workers if it isn't a 5 star review anyways. Or anything below perfect across the board.

Besides they need to pay me if I am going to do that work for them.

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  • [–] 0 points 1 month ago

    I'll write a public review, but I won't fill out a feedback form. I guess because I know most surveys and feedback just goes straight into the trash and means nothing; whereas an actual human might read my review.

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