-7

Quick vent, just need to get off my chest!

Got the email earlier in the week to get my reserved Steam Controller, placed the order and watched the tracking. Of course it got delivered just as I left my apartment to visit family. I tried repeatedly to set the UPS shipping for pickup, but the option wasn’t available. Asked a friend to swing by, they couldn’t make it on Friday but went yesterday…

Of course there is no package, someone clearly nabbed it and now I’m $100 down. Can’t refuse the charge because it’s tied to my Steam account and UPS will tell me to check with my neighbors and open a case with them!

Feels like Valve created this scarcity with the stupid ordering process, if it’s anything like my Steam Deck, the packaging wasn’t discrete and they wouldn’t allow me to adjust the shipping.

Feels like I have no options and just need to accept that I’ve lost the money.

Rant over

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[-] Deconceptualist@leminal.space 11 points 3 days ago* (last edited 3 days ago)

if it’s anything like my Steam Deck, the packaging wasn’t discrete

No it's much better this time. The shipping label still says Valve Corporation of course, but otherwise there's no indication of the contents.

[fixed typo]

[-] nocturne@slrpnk.net 5 points 3 days ago* (last edited 3 days ago)

It was the same for my Steam deck. Plain brown box with a UN label for the battery.

[-] elvith@feddit.org 4 points 3 days ago

Can confirm, mine came in a plain brown box. Obviously Valve as the sender and a battery warning label, but no other obvious hint to its contents.

After opening the first box, I found a second one that's way more telling inside, but nothing on the outside.

this post was submitted on 24 May 2026
-7 points (40.0% liked)

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