-7
Steam Controller delivery vent (lemmy.zip)
submitted 3 days ago by async_amuro@lemmy.zip to c/steamdeck@sopuli.xyz
26 comments fedilink hide all child comments

Quick vent, just need to get off my chest!

Got the email earlier in the week to get my reserved Steam Controller, placed the order and watched the tracking. Of course it got delivered just as I left my apartment to visit family. I tried repeatedly to set the UPS shipping for pickup, but the option wasn’t available. Asked a friend to swing by, they couldn’t make it on Friday but went yesterday…

Of course there is no package, someone clearly nabbed it and now I’m $100 down. Can’t refuse the charge because it’s tied to my Steam account and UPS will tell me to check with my neighbors and open a case with them!

Feels like Valve created this scarcity with the stupid ordering process, if it’s anything like my Steam Deck, the packaging wasn’t discrete and they wouldn’t allow me to adjust the shipping.

Feels like I have no options and just need to accept that I’ve lost the money.

Rant over

you are viewing a single comment's thread
view the rest of the comments
[-] wr2623@midwest.social 7 points 3 days ago

Well they did try to schedule delivery and apparently UPS wouldn't let them do that, but yeah certainly not anything to do with Valve.

If this were pre-covid UPS likely wouldn't have left a note and reattempted delivery the next day. But all of the shippers took the COVID no-contact rules to mean that they could just leave packages at the door, snap a pic, and be done with it. Saves them a huge amount on redelivery attempts, and they get to pass the blame on to their customers for not being there.

[-] Pieisawesome@lemmy.dbzer0.com 4 points 3 days ago

The sender can set some options for delivery… idk if that includes not allowing rerouting

this post was submitted on 24 May 2026
-7 points (40.0% liked)

Steam Hardware

22159 readers
355 users here now

A place to discuss and support all Steam Hardware, including Steam Deck, Steam Machine, Steam Frame, and SteamOS in general.

As Lemmy doesn't have flairs yet, you can use these prefixes to indicate what type of post you have made, eg:
[Flair] My post title

The following is a list of suggested flairs:
[Deck] - Steam Deck related.
[Controller] - Steam Controller related.
[Machine] - Steam Machine related.
[Frame] - Steam Frame related.
[Discussion] - General discussion.
[Help] - A request for help or support.
[News] - News about the deck.
[PSA] - Sharing important information.
[Game] - News / info about a game on the deck.
[Update] - An update to a previous post.
[Meta] - Discussion about this community.

If your post is only relevant to one hardware device (Deck/Machine/Frame/etc) please specify which one as part of the title or by using a device flair.

These are not enforced, but they are encouraged.

Rules:

Link to our Matrix Space

founded 4 years ago
MODERATORS
Moxvallix@sopuli.xyz
Fubarberry@sopuli.xyz