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Departing Meta staffer posts biting anti-AI video internally amid mass layoffs (www.motherjones.com)
submitted 4 months ago by to c/technology@lemmy.world
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[–] 12 points 4 months ago (1 child)

My insurance provider has already replaced all of its customer service staff with AI. As I found out when I tried to ask them a question the other day. I'm changing insurance companies.

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  • [–] -1 points 4 months ago

    If you're talking about the automated phone thing, they've been trying to do that since the 90s. In the past the secret "get me a human" trick was to keep mashing zero till you got a human. Today, you can just keep saying "human" or "I need to speak to a human".

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