But they not only didn’t get that

Agreed. I may be projecting my own experience but it looks a lot like what happens in top heavy corporations with outdated perspectives. The old guard has the final say in what isn't done but they can't overrule widespread weaponized incompetence since nobody doing the actual work agrees with their vision or wants to put their name and reputation on something so disconnected from reality. People don't overtly disagree but then endlessly stall.