this post was submitted on 02 Sep 2023
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Programming
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Not sure why this post doesn't have a ton of comments. It illustrates the fundamental problem with KPIs and performance measurement. When it comes to measuring human production with digital tools, because the binary measure is so restrictive, it leaves out a universe of values and information that is just ignored as a result. And this very often has dramatic consequences.
Myopic decision-making is a standard human fault. The problem is that some Deciders have wildly disproportionate effects on everyone else. (i.e. leadership roles across business and government)
We can’t fix individual ignorance and prejudice to a level that will resolve the issue, so maybe we need to invest our efforts in forcibly distributing power to make sure one person (or a small group) can’t unilaterally ruin thousands or millions of lives.