Anyone contributing to open source either does it:

• on their companies dime, which means they work for a rare company building open source solutions
• at the end of their day, on their weekend, or during their vacation

Most FOSS devs are in position two. By a large margin. They could be relaxing, or earning more money doing freelancing to make ends meet, but instead they are trying to build something they want to see happen. That requires focusing on the important tasks and that often means not having time to spend on poorly reported bugs that are actually users just not RTFM and opening issues. It wastes the devs time, and projects with too much of this have development stagnate and are frequently shuttered.

And devs that just do this to get a better job stop contributions once their new job takes over their life, and then the project suffers.

Users need to appreciate FOSS devs more because some of the most important projects we need in 2025 are developed only because they want to see them happen.

Who said they were victims? I said I don't see any harm in devs being mildly abrasive as long as it helps keep their passion for the project alive.

How many projects do you pursue in your free time for no compensation that benefit strangers all over the world, whom can file complaints about your project, asking you to remedy or change it?

FOSS dev work is not a victim-generating machine, it's just entirely misunderstood and underappreciated. They make a project for them, then they m0ake it free to all.. and the code, and the support. But, you ask them what they dislike the most - it's the support. The endless poorly-filled tickets, the duplicate tickets the submitter didn't search for, the user errors that are explained clearly in the documentation. That part is thankless work. That burns people out. But if they use a joke tag on a support ticket when they close it, it's suddenly "omg, devs are so rude".

[..] include that type of work on a resume, which is sort of turning that work into future earnings if it helps you get a high paying job.

Ah yes, FOSS work should be its own reward because they can say they did it. Sort of like how interns should work for free at big companies 'for experience', and young artists/techs/small businesses should help influencers for free because they're 'working for exposure'. Now that attitude is a cop-out.