If you asked me to recall the story of any of the games, I'd not be able to. I don't think people play the games for the story. It's just a fun looter shooter, especially in co-op, which is how I played BL3 around its Epic launch. Revisiting my technical review of the game from then, yeah, you're right, and I documented various reports of issues, though there were quick fixes deployed or workarounds available for the biggest issues. That seems commonplace in the industry though.