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[–] 19 points 1 year ago (1 child)

But most error messages are in plain English first (plus some numbers and codes).
No, they see white (gray actually) blocky text on a black background, they think the machine is broken and go into panic mode. Instead of reading.
Which is kinda what you said.

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  • [–] 8 points 6 months ago*

    But most error messages are in plain English first

    Nah. Most error messages today are: System unavailable. Try again later. or Something went wrong. :( [Contact Support]

    (And 'contact support' just takes you to their main support website homepage where you can maybe search something up on their janky search engine from the 10,000 useless 'articles' on their support site. Or you can talk to an AI chatbot that hallucinates a solution for you that sounds correct, but actually doesn't work.)

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