Boomers and Gen X often handed tech problems to their kids, assuming young people just get it. That mindset stuck—tech as an innate skill, not something learned.

Millennials did learn, but by messing around—customizing MySpace, bypassing school filters, using forums. We had to figure it out. Now, everything's simplified and locked down. Because we're the ones making a lot of the tech and we've figured it out for them. You don’t need to understand the tech we make to use it.

The problem? Older generations think kids will “just get it,” like we did. But no one’s teaching them. We’re giving them phones and tablets, not skills or understanding. We assume either they just get it, or that they're tinkering around like "we" did.